GeneralWhat is iLokate?
iLokate helps you discover, book, and pay trusted local service providers in one place.Do I need an account to book a service?
No. Customers can book and pay without creating an account.Booking & PaymentsHow do I book a service?
Search by keyword and zip code, choose a provider, select a service, date, and time, then pay securely.How do payments work?
Payments are processed securely through Stripe and sent directly to the business owner.Is my payment secure?
Yes. All payments are encrypted and handled by Stripe, a trusted payment processor.Will I receive a confirmation?
Yes. You’ll see a confirmation screen and receive a booking confirmation email.Can I cancel or reschedule?
Cancellation and rescheduling depend on the individual business’s policy.For Business OwnersHow do I get paid?
Payments go directly to your connected Stripe account after a booking is completed.Does iLokate take a fee?
Yes. iLokate takes a small commission of $1.00 per transaction.Do I need a Stripe account?
Yes. Businesses must connect a Stripe Express account to receive payments.Data & PrivacyWhat data do you collect?
Only what’s needed to complete bookings and payments (name, email, booking details).How can I request my data to be deleted?
Email us at the address listed in our Privacy Policy to request data deletion.Is my data shared with third parties?
Data is only shared with essential services (like Stripe) to process payments.SupportWhat if something goes wrong with my booking?
Contact the business directly first. If needed, reach out to iLokate support.How do I report a problem?
Use the contact information on our website or in the app.